Articles & Media
Using Your Head, Heart and Hands to Become a More Empathetic Leader
Being an empathetic leader starts with the simple truth that leadership is about people.
The best work relationships are partnerships. They require collaboration between the leader and their people regarding communication, working style, feedback, direction, and support. But many leaders become so focused on meeting the organisation’s needs that they lose sight of the needs and aspirations of their people.
Employees are engaged and productive when leaders care for their people and help them develop. Blanchard’s Servant Leadership Essentials course teaches leaders how to build trust, listen, and give and receive feedback in ways that bring out the best in their people.
Servant leadership is a better way to lead—and one that leads to higher levels of engagement, performance, and human satisfaction. Blanchard’s Servant Leadership Essentials course helps leaders take ownership of the process and actively partner with their people. There is a sense of accountability for the successful performance of others. The servant leader learns to align the individual’s purpose and role with organisational strategies. Leaders learn how to guide actions, add energy, and provide long-term perspective.
Servant Leadership can be delivered as virtual sessions and as part of a learning journey so leaders can learn how to think differently about leadership’s purpose and bring out the best in their people.
Blanchard’s Servant Leadership Essentials is delivered through two 2-hour live-virtual sessions and can be built into learning journeys.
This 35-minute online overview teaches the core concepts of Servant Leadership Essentials through short videos, interactions, and tools. Ideal for learners who need an overview of the content, this course design can be used along with virtual and in-person sessions, or as part of a learning journey, to create more flexible learning experiences.
Micro-activities: Organised into bite-sized pieces, ranging from 1 to 5 minutes
Interactive Exercises: Fun, engaging activities include videos, games, stories, case studies, and online discussions
54% of employees don’t feel valued by their organisations.
52% of employees don’t feel valued by their managers.
51% of employees don’t feel a sense of belonging at work.(1)
The most effective leaders recognise that leadership is not about them, and that the success of their people fuels their success. Servant leaders constantly try to find out what their people need to succeed. They want to make a difference in the lives of their people and, in the process, benefit the organisation. When team members believe their leader has their best interests at heart, performance improves by leaps and bounds.
Servant leaders learn how to support their team members and help them grow more quickly.
Employees are more likely to stay and endorse the company as a great place to work.
Servant leaders support, motivate, and empower their team members so they can achieve the extraordinary.
Servant leaders help people overcome constraints on their ability to address challenges and develop innovative solutions.
Contact us today to learn how we can help managers become servant leaders.
Being an empathetic leader starts with the simple truth that leadership is about people.
Organisations that want to embrace servant leadership need to support their leaders through skill development, ...